Return policy

Return Policy

At BOSTONVORIC, we are committed to providing you with high-quality household products to meet your needs. We want you to be completely satisfied with your purchase. However, if you are not fully satisfied with any item in your order, our return policy is designed to ensure you can easily handle returns.

Return Period
You may request a return within 30 days of receiving your item. We encourage you to inspect your products as soon as they arrive to ensure your satisfaction.

Return Conditions

  • All returned items must be in their original condition, unused, and with all original tags and packaging.
  • All returned items must include proof of purchase, such as a copy of the invoice or order confirmation email, to facilitate quick processing of your return request.

Return Process

  1. Please contact our customer service team at [email protected] to explain your reason for returning the item and provide your order number. Our customer service representatives will assist you promptly.
  2. We will provide you with the return address and further instructions to ensure a smooth return process.
  3. When preparing your return, please pack the item securely and include your proof of purchase. Ship it to the following address:
    116 N Locust St, Denton, TX 76201, United States.
    Ensure you choose a reliable courier service to guarantee safe delivery to our warehouse.

Refund Processing
Once we receive and inspect the returned item, we will process your refund as quickly as possible, typically within 3-5 business days. Refunds will be issued using the original payment method to ensure your funds are returned promptly.

Special Cases

  • If you find that an item is damaged during shipping, please contact us immediately at [email protected]. We will provide you with an appropriate solution, such as a replacement or a full refund.
  • Please note that sale items, personalized items, or hygiene products (such as bathroom supplies) typically do not qualify for returns unless there is a quality issue with the product.

We value the shopping experience of every customer. If you have any questions about our return policy or need further assistance, please do not hesitate to contact our customer service team at [email protected]. We are here to help and ensure your experience with BOSTONVORIC is enjoyable and worry-free.

Thank you for choosing BOSTONVORIC, and we look forward to serving you!